Privacy Policy – FreshBuySeafoods

At FreshBuySeafoods, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, services, or place an order with us.

1. Information We Collect

We collect and store the following types of information:

• Personal Information: Name, phone number, email address, billing and delivery address.
• Payment Information: Securely processed through third-party payment gateways; we do not store your payment details.
• Order Details: Purchase history, preferences, and feedback.
• Technical Data: IP address, browser type, and website usage through cookies and analytics.

2. How We Use Your Information

We use your information to:

• Process and deliver your seafood orders efficiently.
• Provide customer support and resolve issues.
• Improve our website, products, and services.
• Send order updates, promotions, and offers (you can opt out anytime).
• Ensure security and prevent fraudulent activities.

3. Data Protection & Security

We implement strict security measures to protect your personal information from unauthorized access, misuse, or disclosure.

4. Delivery Issues

• If our delivery service is delayed due to unforeseen circumstances, we will notify you as soon as possible.
• If you are not available to receive the order at the scheduled time, no refund will be issued.

For any inquiries regarding cancellations and refunds, please contact us at:
📧 FreshBuySeafoods@gmail.com
📞 +91 7305917080

5. Sharing of Information

We do not sell or rent your personal data. However, we may share information with:

• Trusted third-party partners (such as payment processors and delivery services) to fulfill your order.
• Legal authorities if required to comply with legal obligations.

6. Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience and analyze website performance. You can manage cookie settings in your browser.

7. Your Rights & Choices

You have the right to:

• Request access to your personal data.
• Modify or delete your information.
• Opt out of promotional emails and communications.

8. Updates to the Privacy Policy

We may update this policy from time to time. Any changes will be posted on our website, and continued use of our services constitutes acceptance of the updated policy.

9. Contact Us

For any privacy-related inquiries, please contact us at:
📧 FreshBuySeafoods@gmail.com
📞 +91 7305917080