Terms & Conditions – FreshBuySeafoods

Welcome to FreshBuySeafoods! By accessing our website and using our services, you agree to abide by the following Terms & Conditions. Please read them carefully before making a purchase.

1. General Terms

• These Terms & Conditions govern the use of FreshBuySeafoods website and services.
• By placing an order, you acknowledge that you have read, understood, and agreed to these terms.
• FreshBuySeafoods reserves the right to modify these terms at any time. Updates will be posted on our website.

2. Ordering & Payment

• All orders must be placed through our official website or authorized platforms.
• Payments must be made at the time of purchase via our accepted payment methods.
• Once an order is confirmed, cancellations or modifications may not be possible.

3. Pricing & Availability

• Prices of seafood items are subject to market fluctuations and may change without prior notice.
• Product availability depends on seasonal and supply chain conditions. If an item is unavailable, we may contact you for a replacement or refund.

4. Delivery Policy

• We strive to deliver fresh seafood as per the scheduled delivery time. However, delays may occur due to unforeseen circumstances.
• If you are unavailable at the time of delivery, no refund will be issued.
• In case of delays from our end, we will notify you as soon as possible.

5. Refund & Cancellation Policy

• Due to the perishable nature of seafood, we do not accept returns once an order has been delivered.
• If you receive an incorrect, spoiled, or damaged product, report the issue within 2 hours of delivery with clear photos.
• Refunds or replacements will be issued at our discretion.
• Approved refunds will be processed within 3-5 business days to the original payment method.

6. Quality Assurance

• We ensure that all seafood is fresh, hygienic, and sourced from sustainable fisheries.
• However, variations in size, weight, and texture may occur due to natural factors.

7. User Responsibilities

• You agree to provide accurate personal and delivery details when placing an order.
• Misuse of our services, including fraudulent claims, may result in service denial or legal action.

8. Intellectual Property

• All content, logos, images, and materials on our website belong to FreshBuySeafoods and cannot be used without permission.

9. Liability Disclaimer

• FreshBuySeafoods is not responsible for any health-related issues arising from improper storage or handling of seafood after delivery.
• Our liability is limited to the order value, and we are not responsible for indirect damages or losses.

10. Governing Law

• These Terms & Conditions are governed by the laws of India. Any disputes will be subject to the jurisdiction of [Your City/State Courts].

11. Contact Us

For any inquiries or support, contact us at:
📧 FreshBuySeafoods@gmail.com
📞 +91 7305917080

By using our services, you agree to these Terms & Conditions. Thank you for choosing FreshBuySeafoods!